Job description

This is a remote position.

Team Venti is a U.S.-based Microsoft Solutions Partner specializing in secure, cloud-first Microsoft technologies. With over 18 years of experience, we help businesses reduce costs, enhance productivity, and transition seamlessly to modern, cloud-based IT solutions. Recognized as a 5-time Microsoft Cloud Partner of the Year, we are committed to clear communication, effective support, and driving long-term results for our clients.

We are searching top candidates with the attitude and aptitude to take their learning into the real world. Team Venti Interns participate in an accelerated six-month internship program that allows them to experience professional life via the assignment of projects that are critical for their team´s and client´s success.

We have an opening for an IT Support Intern.

This is a virtual/remote position to join our growing team. We are located in Austin Texas, with an international presence in countries such as Canada, Mexico, USA among others, helping our clients achieve successful business outcomes through the smart implementation and support of Microsoft Cloud offerings.

This is a virtual/remote position.

Key responsibilities:

• Giving IT support to client administrators and end-users, focusing on phone services support and configuration changes. Communication may be through phone, email or chat.
• Collaborating with other team members to ensure customer success before and after sales.
• Handling ticket requests.

You must be able to work from home, have a quiet workspace, and have a computer and headset in good working order.

Working hours: office hours Monday to Friday (8AM-5PM CST).

Requirements

Benefits

Job information

Date Opened

04/20/2026

Industry

Technology

Work Experience

0-1 year

Modality

Remote work

Salary

8,000 MXN

Country

Mexico