Purpose and objectives of the role

The Medical Records Administrator is responsible for managing and maintaining patient records and information across Riverside surgeries.

This role ensures the efficient and accurate handling of medical records, guaranteeing compliance with Record Management and Data Protection policies.

The administrator supports the clinical team by providing timely access to patient information and contributes to the overall efficiency and quality of care delivered to patients.

Main duties and responsibilities

Records Management: Create, update, and maintain patient medical records ensuring a high level of accuracy. This involves handling new patient registrations and deducted/deceased Records. Liaising with PCSE (Primary Care Support England) or other healthcare facilities to request or transfer patient records if needed.

Data Entry (Summarising): Input patient data, clinical notes, test results, and other relevant information into the electronic health records (EHR) system.

AI Technology: Oversee the introduction of the new digitalised AI system for clinical correspondence letters. Assigning workload where appropriate. Liaise with supplier if needed.

Safe Disposal of Data: Ensurephysical patientrecords which need disposing are destroyed safely in accordance with NHS retention and disposal policies.

Information Retrieval: Retrieve and provide physical medical records for clinicians or other members of staff if required.

Compliance: Ensure records comply with GDPR and other relevant regulations regarding patient confidentiality and data protection. Check own E-Learning training is kept up to date.

Audit and Data Quality: Using SystmOne’s Clinical Reporting tool to regularly audit medical records for accuracy, completeness, and compliance and take corrective actions as needed (whether that be training staff, logging significant events for learning opportunities etc.)

Safeguarding: Work with the Safeguarding Leads to ensure sensitive data is entered correctly and restricted to appropriate members of staff.

Other Duties: Filing, scanning and organising medical documents. Action GP2GP Tasks / Links / FP69 Notifications within a timely fashion.

Pay: From £25,350.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• Private medical insurance
• Sick pay

Work Location: In person