Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Experience: 6–10 Years
Role: Network & Telephony Engineer – CCaaS Connectivity
Preferred Platforms: NICE CXone, Genesys Cloud, Amazon Connect, Microsoft CCaaS
Your Role:
We are looking for a skilled CCaaS Connectivity Engineer with strong expertise in telephony, SBCs, and secure SIP connectivity to design, implement, and support end‑to‑end connectivity between customer networks/SBCs and CCaaS POP environments. The role supports multiple CCaaS platforms, with NICE CXone as the preferred experience.
Your Profile:
Nice to Have
What you’ll love
Growth and Learning at Every Step Access continuous learning through internal academies, certifications, and mentorship. Explore career mobility across roles, industries, and geographies. Be part of a “school of excellence” where your skills resonate beyond the company.
About Capgemini
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.
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