• Completes set up of all order elements specific to the registration, program, and specification necessary to produce the product. 30%
• Works with applicable internal or external customers on configurations that require further clarification for completing the set-up process, catalog number or manufacturing of items for meet previous commitments. 30%
• Interface with Customer Delivery Team on prioritizing new order set up and customer requested changes specific to the manufactured products such as but not limited to programs, utility contacts, custom labels. 15%
• Leads special projects including mass transition, NPI, Obsolescence, Return, brand new customer setups. 10%
• Creates meter setups, design nameplates, carton labels and any other custom labels for customer approval, creates data test files that are compliant with customer specifications. 5%
• Changes product specification as requested, maintain consistency, and properly documented. 5%
• To participate in lean, green belt projects, other necessary task determinated by the Sr Supervisor, Product Customization. 5%

• Decision-Making Ability & Impact: Limited decision-making with low impact

• High standard quality of work and service
• Critical thinking
• Trusted partner
• Ability to influence positively without direct authority
• Strong team-building skills
• Ability to lead dynamically cross functional work teams to respond to business needs

• Professional Bachelor degree
• Direct customer service experience (preferred)
• +3 years’ experience working in Manufacturing plant
• +1 year in manufacturing support (preferred)

Job Title: Product Customization Specialist