HR Services Admin

• Provide first-level HR support to employees and line managers regarding HR-related inquiries
• Respond to employee requests and process transactions through inquiry systems using documented policies and procedures
• Escalate complex HR matters to second-level support or appropriate teams
• Input and maintain employee data within HRIS systems while ensuring accuracy and confidentiality
• Generate basic HR reports and performance metrics
• Review employee records and HR-related documentation to ensure accuracy and compliance
• Support coordination of HR activities and assist with process improvements
• Collaborate across HR teams to support employee lifecycle processes
• Perform ad hoc administrative tasks as needed

• Bachelor’s degree (or final-year student/recent graduate) in Business, Human Resources, Industrial Engineering, or related field required
• Basic experience in HR administration in an international environment preferred
• Customer service experience is a plus
• Strong understanding of HR processes and systems
• Proficiency in Microsoft Office tools and strong technical aptitude
• Experience with ServiceNow, SuccessFactors, or similar HCM/CRM systems preferred
• Excellent communication and interpersonal skills
• Strong organizational skills with ability to prioritize independently
• High attention to detail and ability to handle confidential information with discretion
• Fluent English required; Portuguese and German are a plus

• Benefits in accordance with the Federal Labor Law (LFT)
• Savings fund (Fondo de Ahorro)