CUSTOMER APPLICATION ENGINEER – SEMICONDUCTOR LITHOGRAPHY

Some of the chips inside your computer, tablet, and smartphone were probably created with the aid of our software!

We are an international and rapidly growing company serving the world’s leading semiconductor manufacturers. Within KLA Corporation—one of the top equipment manufacturers in the semiconductor industry—the MACH division develops advanced software solutions that help customers ensure stable and efficient production processes.

“Our team – multidisciplinary, international, ONE team.”

For our field office in Leixlip, Ireland, we are looking for a Customer Application Engineer to support our European semiconductor customers.

YOUR ROLE & RESPONSIBILITIES

As a Customer Application Engineer, you will work closely with customers, internal teams, and business units to drive process optimization and product adoption.

Customer & Process Support

• Advise and support customers on process optimization and structural improvements in lithography and metrology departments.
• Use your technical expertise and MACH Analytics software to address customer challenges and improve manufacturing performance.
• Collaborate closely with customers on-site to evaluate and validate new software modules.

Product Applications & Development

• Develop and implement product applications for MACH Analytics software to deliver maximum customer value.
• Support new product introductions, including:
  • Characterization
  • Alpha and beta testing
  • Pilot tools during factory startup phases
• Identify customer needs and contribute to defining future product capabilities.

Analysis, Testing & Documentation

• Develop and review feature requirements.
• Design and execute test plans, collect data, and perform detailed analyses.
• Publish results, insights, and recommendations.
• Create Best Known Method (BKM) documents, application notes, and related technical materials.
• Transfer product and application knowledge to Field Application teams.

Problem Resolution & Cross‑Functional Collaboration

• Perform product diagnosis and resolve hardware and software issues.
• Interface with systems and software engineering teams to ensure timely and effective problem resolution.
• Generate demo and test reports for internal stakeholders and customers.

Training, Demos & Business Support

• Conduct new product demonstrations and technical training for customers and internal teams.
• Showcase differentiated product performance to support sales and product adoption.
• Support KLA business units in achieving account and strategic goals.

WHAT YOU BRING

Required Qualifications & Skills

• Experience in the semiconductor industry, with a strong focus on lithography.
• Hands-on experience with exposure tools is strongly preferred.
• University degree in Engineering, Physics, or another relevant natural science discipline.
• Excellent written and spoken English.
• Strong communication skills and a customer‑focused mindset.

Nice to Have

• Python programming skills are a plus.