Role Purpose

The Quality Engineer (QE) for the Data Center Business Unit (DC BU) supports product and process quality across data center products and manufacturing operations. This role works closely with Engineering, Operations, Supplier Quality, NPI, and Customer-facing teams to help prevent quality issues, assist in investigations, and contribute to effective corrective and preventive actions. The QE applies an engineering mindset, data analysis, and structured problem-solving to support product integrity and continuous improvement efforts.

Key Responsibilities

Quality Incident & Escalation Support

• Support investigations into data center quality incidents, including containment, data collection, and root cause analysis activities.
• Assist in documenting and tracking corrective and preventive actions to ensure timely closure.

Product & Process Quality Engineering

• Contribute to the development and maintenance of product and process quality tools (CTQs, control plans, risk assessments).
• Participate in process capability studies, measurement system analysis (MSA), and data-driven evaluations of key manufacturing processes.
• Support quality engineering activities in manufacturing, testing, external manufacturing and end customer environments.

New Product Introduction (NPI)

• Provide early quality support during NPI phases, helping ensure design-for-quality and manufacturability considerations are addressed.
• Participate in qualification builds, readiness reviews, and risk mitigation activities with both internal and external stakeholders.

Metrics, Analytics & Continuous Improvement

• Analyze quality performance data (e.g., PPM, complaints, audit findings) to identify trends and improvement opportunities.
• Participate in continuous improvement projects using structured problem-solving and basic statistical methods.

Customer & Audit Support

Experiences/Education - Required

• Bachelor’s degree in Engineering or a related technical field.
• 2–3 years of experience in Quality Engineering, Manufacturing Quality, or related engineering roles.
• Working knowledge of quality systems, root cause analysis, and corrective action processes.
• Experience collaborating with cross-functional teams in a technical environment.
• Ability to analyze data and communicate findings clearly
• Up to 30–50%, depending on business needs and issue support at Data Center locations globally. Requisite work permits and/or visas will be required.
• Conversational English is a MUST

Experiences/Education - Desired

• Experience with data center, high-reliability, or high-speed connectivity products.
• Exposure to Six Sigma or structured problem-solving methodologies (e.g., Green Belt training).
• Familiarity with ISO9001 / TL9000 or other quality management standards.
• Experience with digital QMS tools or analytics platforms (e.g., SAP, ETQ, SharePoint, Power BI).