? Providing options to the customer based on product and service needs. ? Ability to follow tactical call flows to optimize the customer experience.…
This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations.…
Create/maintain customer master data information & customer shipping instructions. Proactive communication with customers to build and maintain trustfully……
Escalations: Serve as the main point of contact for complex customer issues. Collaboration: Partner with Sales and Support to drive renewals and service……
We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they……
Update customer master information in SAP. Perform the diversified customer pricing applications in SAP. Order to cash may include pricing administration, order……
Customer service, administraitve, dispatch, logistics or EMS: 3 years (Required). Minimum 3 years in a comparable high-responsibility field: high-stakes……
Analyze workflows to identify areas for improvement, streamlining processes to enhance efficiency and customer satisfaction. O Client and Internal KPIs:…
This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim……
Engagement of every customer within their customer base. Customer Success Associates are responsible for taking ownership of the customer requests with each of……
Personalized training oriented to developing your customer service skills. Our Trilingual Customer Service Associates are organized, innovative and proactive,……
Personalized training oriented to developing your customer service skills. Our Trilingual Corporate Customer Service Associates are organized, innovative and……
Analyze performance and suggest process improvements to optimize work and improve customer service. Every year, we continually raise the bar for customer……
Personalized training oriented to developing your customer service skills. Our Trilingual Corporate Customer Service Associates are organized, innovative and……
Passionate customer service orientation with experience in managing multiple stakeholders. The Service Desk Agent responsibilities include logging and handling……
✅ Administrar cotizaciones y órdenes de compra de clientes, incluyendo captura y revisión contractual. ✔ Carrera profesional o Associate Degree en áreas de……
Documentarás valor al cliente y participarás en iniciativas de mejora continua. En ChemTreat promovemos un entorno laboral inclusivo, equitativo y libre de……
Personalized training oriented to developing your customer service skills. Our Bilingual and Trilingual Customer Service Associates are organized, innovative……
Deliver next-level customer service and support sales growth in accounts across all industries within your territory. Receive a phone and car allowance.…
Provides customer service and first-level technical resolution for operational and service-related incidents. Logs all incident/service request details.…
2+ years of experience in customer service, operations, or benefits administration. You'll work closely with Customer Success and Sales to deliver a smooth……
Assists Warehouse Management with daily warehouse business activities and planning including: optimizing storage of purchased materials, efficient……
Verification of customer details, service location, and technical specifications against approved quotes. Knowledge of telecom service provisioning and order……
LocationInsurgentes Sur 1228 Piso 10, Mexico City, MÉX, Mexico, 06700. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds……
Duties include, but are not limited to:
? Promoting and/saving products and services
? Providing an excellent customer experience via phone
? Negotiating and completing save/service order requests from customers.
? Working with customers patiently, tactfully, and efficiently
? Accurately informing customers of various fees and adjustments.
? Providing options to the customer based on product and service needs.
? Active listening skills
? Ability to follow tactical call flows to optimize the customer experience.
KEY COMPETENCIES
? Customer Focus?stays in tune with internal and external customer expectations about quality and service; seeks input from customers and acts on it; makes customer satisfaction a business priority; takes customer comments and complaints seriously; focuses on what is best for customer.
? Adaptability?responds resourcefully to rapid change and ambiguity. Works constructively under pressure. Encourages change.
? Communication?keeps two-way communication flowing with key stakeholders (customers, shareholders, employees, etc.). ?Over-communicates? key messages about Artech to internal and external audiences. Delivers clear and effective verbal and written messages.
? Ethics / Acts with Integrity?demonstrates principled leadership and sound business ethics. Shows consistency among values and builds trust with others through building credibility and follow-through on commitments.
? Initiative?seeks new opportunities for business development, quality improvement and personal learning and takes appropriate risks to make them a reality.
? Shaping and Driving Strategy?has a clear business focus and develops aggressive strategies to achieve competitive advantage. Translates vision and strategies into practical objectives and ?street-smart? actions. Drives for results. Holds others accountable by monitoring and measuring performance.
? Sound Judgement and Decision Making?applies broad knowledge when addressing complex issues. Defines issues clearly. Takes all critical information into account to make timely, tough decisions.
? Team Player?promotes effectiveness of Artech as a whole by supporting common processes and measurements. Works effectively in partnership with others both across Artech and with customers to achieve business goals.