Please apply uploading your resume in English. We are looking for Fluent English Speakers to work with US clients.

Are you an intellectually curious person with a passion for solving problems? Do you enjoy capturing and interpreting data, leveraging technology and driving innovation projects? If yes, Aon is the place for you!

This full-time hybrid position (after on-site training period) is based in our Mexico City office, with flexible work options available later. The role supports multiple business areas and is an excellent opportunity to join a collaborative and high-performing team in our Global Capability Center.

What the day will look like

Aon’s Innovation and Integrated Solutions (IIS) team brings together six specialty areas—Pharmacy, Audit, Clinical/Wellbeing, Compliance & Policy Consulting, Time Away & Life Solutions, and Innovation Area—to deliver integrated, forward‑thinking solutions for clients. This role supports initiatives that span all IIS teams and contributes to projects that build strategy, innovation, and execution across the organization.

As a Client Success Coordinator for IIS, you will support advisory and innovation‑focused projects through strong project coordination, research, crafting surveys and analyzing them, and development of high‑quality client-facing materials (for example: PowerPoint presentations, infographics, capabilities sell-sheets). You will work closely with colleagues based in the U.S., partnering with team members to turn data, insights, and ideas into clear, well‑structured deliverables internally for our colleagues, and externally for our clients.

Key Responsibilities

• Vendor Landscape Management: Organize and maintain vendor materials, track vendor capabilities, and support ongoing vendor landscape initiatives across specialty areas
• Presentation Development: Build and produce high‑quality PowerPoint presentations in Aon‑brand format, translating research findings, survey results, and sophisticated concepts into clear, visually compelling materials for internal and client audiences
• Research & Insights: Conduct ad‑hoc research to support the growth, innovation, and strategic direction of specialty teams, synthesizing findings into actionable insights
• Knowledge Management: Track solutions and resources in development, maintain timelines and status updates, manage Aon’s intranet site content updates and revisions, and support expansion to Aon.com once the platform is refreshed
• Survey Management: Own the end-to-end survey process, including survey development and building, distribution and management, data analysis, report development, and dissemination of results to internal and external interested parties.
• Project Management: Coordinate and drive workstreams including surveys, rapid response and thought leadership development, solution development, and technology transformation initiatives

Required Experience

We’re looking for collaborators, analytical professionals, problem solvers, excellent teammates, effective communicators, relationship builders and future leaders. We strive to recruit a range of hardworking individuals who offer varying experiences, backgrounds and strengths to ensure we can continue to offer the most innovative solutions. Additionally, we take into consideration the following:

• Bachelor’s Degree and English proficiency (B2+) in both verbal and written communication.
• 2–5 years of experience, desirable in healthcare, benefits, insurance, or a related field
• Technology experience, familiar with digital tools, platforms, and new technologies (e.g., AI)
• Strong project management skills and experience working with cross-functional teams. Structured problem solver who can break down ambiguity into clear plans and actions
• Strong Excel, Word and mainly PowerPoint skills including slides develop and formatting along with presentations skills with passion for storytelling

How this opportunity is different

What makes Aon different are the people and the culture! Aon colleagues support each other, across geographies and solution lines. Aon offers the tools along with broad and deep experience to achieve outstanding results for those we serve. We compose an efficient environment that supports our colleagues' career and personal growth

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

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