Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
The Senior Automation General Manager is a hands-on technical leader responsible for ensuring the performance, reliability, and uptime of Symbotic’s highly automated warehouse system—including but not limited to automated adapters, vertical lifts, robotic vehicles (“bots”), conveyors, controls, and supporting infrastructure. This role combines advanced electro-mechanical troubleshooting with strong people leadership, ownership of preventive and corrective maintenance programs, continuous improvement initiatives, and close cross-functional alignment with Operations, Engineering, SRTE, and customer teams .
This leader monitors the health of Symbotic’s automation ecosystem, leads root-cause problem solving, and ensures long-term corrective actions to strengthen system stability. The Senior Automation General Manager develops and empowers a high-performing maintenance team while sustaining a strong culture of safety, technical excellence, and system reliability within a high-volume distribution environment.
Lead, mentor, and develop a high-performing operations and technical team—including automation technicians, system operators, and support staff.
Foster a collaborative, positive work environment that encourages innovation, cross-functional partnership, and continuous learning through coaching, training, and development opportunities that strengthen technical and leadership capability.
Drive a culture of continuous improvement focused on safety, quality, reliability, and system throughput.
Oversee daily operations of Symbotic’s automated system, including robotics, electrical and mechanical subsystems, and integrated software platforms.
Monitor performance metrics across safety, quality, throughput, uptime, and cost, providing clear reporting to customers and internal teams.
Lead the execution of the site’s operating plan, ensuring alignment to financial commitments, KPIs, and reliability targets.
Lead root-cause analysis, corrective action planning, and reliability improvements across electrical, mechanical, and software-based automation components.
Partner with engineering, technical support, and R&D to escalate, diagnose, and resolve complex automation, controls, electrical, or mechanical issues.
Bachelor’s degree in Logistics, Supply Chain, Manufacturing, Industrial Automation, Engineering (Electrical, Mechanical, Robotics), Business Administration, or equivalent work experience required .
Minimum of 7 years of direct leadership experience in operations, maintenance, automation, robotics, or system reliability.
Strong knowledge of logistics , material handling systems, inventory control, and automated manufacturing or distribution environments.
Experience working with automated systems, controls, electrical & mechanical systems, PLCs, robotics, and integrated software platforms are strongly preferred.
The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. Where you may need to be able to stand, climb, balance, stoop, kneel, crouch, or crawl.
El Gerente General Senior de Automatización es un líder técnico práctico responsable de garantizar el rendimiento , la confiabilidad y el tiempo de actividad de los sistemas de almacén altamente automatizados de Symbotic , incluyendo , entre otros , adaptadores automatizados , elevadores verticales , vehículos robóticos (“bots”), transportadores , sistemas de control e infraestructura de soporte . Este rol combina la resolución avanzada de problemas electromecánicos con un sólido liderazgo de personal, la gestión de programas de mantenimiento preventivo y correctivo , iniciativas de mejora continua y una estrecha colaboración con Operaciones , Ingeniería, SRTE y equipos de clientes .
Este líder supervisa la salud del ecosistema de automatización de Symbotic , lidera la resolución de problemas de causa raíz y garantiza acciones correctivas a largo plazo para fortalecer la estabilidad del sistema. El Gerente General Senior de Automatización desarrolla y potencia un equipo de mantenimiento de alto desempeño, manteniendo una sólida cultura de seguridad, excelencia técnica y confiabilidad del sistema dentro de un entorno de distribución de alto volumen.
Liderar , orientar y desarrollar un equipo de operaciones y técnico de alto desempeño , incluyendo técnicos de automatización , operadores de sistemas y personal de apoyo .
Fomentar un ambiente de trabajo colaborativo y positivo que promueva la innovación , la colaboración interfuncional y el aprendizaje continuo mediante coaching, capacitación y oportunidades de desarrollo .
Supervisar las operaciones diarias del sistema automatizado de Symbotic , incluyendo robótica , subsistemas eléctricos y mecánicos , y plataformas de software integradas .
Monitorear métricas de desempeño en seguridad , calidad , rendimiento , tiempo de actividad y costos , proporcionando reportes claros a clientes y equipos internos .
Colaborar con ingeniería , soporte técnico e I+D para escalar , diagnosticar y resolver problemas complejos de automatización , controles , eléctricos o mecánicos .
Título universitario en Logística , Cadena de Suministro , Manufactura , Automatización Industrial, Ingeniería ( Eléctrica , Mecánica , Robótica ), Administración de Empresas o experiencia laboral equivalente .
Mínimo de más de 7 años de experiencia liderando operaciones , mantenimiento , automatización , robótica o confiabilidad de sistemas .
Experiencia con sistemas automatizados , controles , sistemas eléctricos y mecánicos , PLCs, robótica y plataformas de software integradas es altamente preferida .
El empleado deberá trabajar rutinariamente a alturas de hasta 45 pies y en espacios restringidos de 24 pulgadas , pudiendo necesitar estar de pie, escalar , mantener el equilibrio , agacharse , arrodillarse o gatear .
Debe cumplir con todos los requisitos y protocolos de seguridad , incluyendo , entre otros , procedimientos de bloqueo y etiquetado (Lockout/Tagout) y protección contra caídas .
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com .
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
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