Are you ready for your DREAM VACATION? Join our company family to make that dream come true!

At the Employer of Choice, a complimentary week at one of our managed resorts for you and your family is THE STANDARD!

Our employees know that our company is a great place to work because we care about our team, work hard for our success, and value diversity and culture.

We strive to be better than our competitors and distinguish ourselves through our performance. Whether you’re delivering the ultimate guest experience at one of our spectacular resorts or building your career within one of our many corporate departments, a career with ResortCom is like no other!

We are currently looking for a Human Resources Assistant to join our ResortCom family!

Position Summary:

The Human Resources Assistant –

HR Assistant plays a critical role in supporting the day-to-day operations of the Human Resources department. This position provides administrative and operational support across multiple HR functions, including payroll, onboarding, reporting, compliance documentation, and HR systems updates.

This role is ideal for someone looking to start or grow their career in Human Resources while gaining hands-on experience in a fast-paced, team-oriented environment.

Key Responsibilities:

Payroll Support

• HR Administration & Operations

• Maintain and organize employee records (physical and digital files)
• Ensure HR documentation is complete, accurate, and compliant with labor regulations
• Support department organization, supplies, and internal requests

• Payroll & HRIS Support

• Assist with payroll preparation and data validation
• Update employee information in HRIS and payroll systems
• Generate and maintain HR reports (attendance, headcount, etc.)

• Onboarding & Employee Documentation

• Coordinate onboarding paperwork and employee file creation
• Ensure all new hire documentation is completed and properly stored
• Support offboarding documentation and processes as needed

• Employee Relations & Compliance Support

• Draft disciplinary documentation and support HR investigations
• Assist with maintaining compliance with Mexican labor laws (LFT)
• Track attendance, tardiness, and related documentation

• Talent Acquisition Support

• Assist with interview scheduling and candidate coordination
• Support the Talent Acquisition Specialist with administrative tasks
• Maintain candidate records and recruitment trackers

• General HR Support

• Partner closely with HR Generalist and Talent Acquisition Specialist
• Support special HR projects and process improvements
• Assist in creating efficiencies within HR workflows

HR Compliance & Recordkeeping

• Maintain updated personnel files with all required documentation, such as contracts, identification, and IMSS-related records.
• Help ensure HR records meet local labor and fiscal requirements.
• Support audits by organizing and preparing required documents.
• Maintain accurate records and supporting documentation for audit readiness.

Other Duties:

This job description provides a general overview and is not exhaustive. The HR Assistant may be assigned other responsibilities as needed to support the efficient operation of the HR department.

Required Qualifications:

• ⁠Bachelor’s degree in Human Resources, Administration, Psychology, or related field (preferred or in progress)
• 0–2 years of experience in HR, administration, or similar role
• Bilingual – fluent in English and Spanish (written and spoken).
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong numerical, analytical, and Excel skills
• Basic knowledge of Mexican labor law (LFT) is a plus
• Experience with HR systems or payroll platforms is a plus

Preferred Qualifications:

• 1+ year of experience in an HR administrative or support role.
• Familiarity with Mexican labor laws, IMSS, and basic payroll processes.
• Experience working in a call center, BPO, or hospitality environment.
• Knowledge of HRIS or digital employee management systems.
• Basic accounting knowledge in regard to payroll.

Pay Information:

• $15,000.00 -$20,000.00 MXN monthly

Required Qualifications:

• ⁠Bachelor’s degree in Human Resources, Administration, Psychology, or related field (preferred or in progress)
• 0–2 years of experience in HR, administration, or similar role
• Bilingual – fluent in English and Spanish (written and spoken).
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong numerical, analytical, and Excel skills
• Basic knowledge of Mexican labor law (LFT) is a plus
• Experience with HR systems or payroll platforms is a plus

Preferred Qualifications:

• 1+ year of experience in an HR administrative or support role.
• Familiarity with Mexican labor laws, IMSS, and basic payroll processes.
• Experience working in a call center, BPO, or hospitality environment.
• Knowledge of HRIS or digital employee management systems.
• Basic accounting knowledge in regard to payroll.

Pay Information:

• $17,000.00 -$20,000.00 MXN monthly