Location: Mexico City, MX

Our Business Services Team provides strategic support with business-processing and technical support to the underwriting team (Latin America –Specialties, Engineering, Property and Casualty).

We are a dynamic and diverse team, with a high level of collaboration, challenged by constant interaction and coordination with internal and external customers.

We are accountable to organize and work with detailed source documents following procedures and focusing on the assurance of data entry and quality in systems and tools used for risk clearance, create submissions, and control costing.

About the role:

• Modify, update, and process changes in applicable tools, systems (Manhattan), and documents, as needed.
• Follow established performance standards and metrics applicable to the business unit supported.
• High competency with process guidelines and applicable tools and systems.
• Collaborate on the development and maintenance of Standard Operating Procedures, system and tool enhancements, and testing/piloting changes.
• Generate reports and documents, verifying information in predefined business reports for customers.
• Audit compliance, compile, review, and verify data accuracy using source documents.
• Interact with on-shore/off-shore contractors, as appropriate, to answer questions or give instructions.
• Ability to accurately and efficiently analyze data to determine and communicate recommendations to customers.
• High interaction and coordination with underwriters and other internal /external departments related.

About You:

We are looking forward to meeting you! Are you keen on applying accurate logic and common sense in decision making? Are you looking forward to acquire new knowledge and be part of a multicultural work environment?

You will be ideal for the role if your profile includes:

• 4 year degree in a technical field (Actuarial, Engineering, Economics etc.)
• (Re)Insurance knowledge, with minimum 1 year relevant experience in P&C lines of business.
• Being proficient in English and Spanish (Other languages may be essential based on the Market / Team being supported)