Evaluaciones de Monese | Glassdoor.com.mx

Evaluaciones de Monese

Actualizado el 16 de oct 2019

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4.3
EstrellaEstrellaEstrellaEstrellaEstrella
Tendencias y calificacionesTendencias y calificaciones
80%
Recomendar a un amigo
93%
Aprobación del CEO
Monese CEO Norris Koppel
Norris Koppel
21 calificaciones
  1. Útil (1)

    "Inconsistent policies"

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    • Equilibrio entre trabajo y vida personal
    • Cultura y valores
    • Oportunidades laborales
    • Remuneración y prestaciones
    • Dirección
    Exempleado - Complaints Specialist en Tallin
    No la recomienda
    Perspectiva negativa
    Aprueba el CEO

    Trabajé como tiempo completo en Monese por más de un año

    Ventajas

    CEO speech every now and then to add to motivation

    Desventajas

    Apart for the above all other policies were inconsistent and not aligned with rest of the company policies. Other teams work 9-5 normal Estonian hours with paid lunch included. CS is only team which has to work longer shift and lunch not included in normal shift also don't encourage employees to take hourly breaks (funny thing some local residents knew rules but company then started hiring all foreigners to abuse... their rights of rest and break at work) no one ever complained to work inspection that company is seriously breaching law here Huge backlogs always in last 6 months it became impossible to witness. Lack of growth in the role if employees work for 2 years in same role and management does not give chances to improve career development employees are bound to leave. Unbelievable that old people who joined in 2016 are still on same roles but external people were introduced on new roles and more external people joining soon. Unacceptable for a start up to treat old employees like that Not enough employee benefits which similar size companies offer. Glad to part ways on time before it had gotten worst

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    Recomendaciones para la dirección

    Impower right people

    Monese2019-10-16
  2. "Amazing culture and collaborative working"

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    • Equilibrio entre trabajo y vida personal
    • Cultura y valores
    • Oportunidades laborales
    • Remuneración y prestaciones
    • Dirección
    Empleado actual - Commercial Lead en Londres, Inglaterra
    La recomienda
    Perspectiva positiva
    Aprueba el CEO

    He estado trabajando como tiempo completo en Monese por más de un año

    Ventajas

    Supportive and collaborative culture empowering people to drive the company forward

    Desventajas

    Teams could be more synchronised in terms of projects

    Monese2019-09-10
  3. Útil (1)

    "Huge pay gaps"

    EstrellaEstrellaEstrellaEstrellaEstrella
    • Equilibrio entre trabajo y vida personal
    • Cultura y valores
    • Oportunidades laborales
    • Remuneración y prestaciones
    • Dirección
    Empleado actual - CS Agent en Tallin
    No la recomienda
    Perspectiva negativa
    Aprueba el CEO

    He estado trabajando como tiempo completo en Monese por menos de un año

    Ventajas

    Office on city center, and taxi ride back home when you finish evening shift

    Desventajas

    Very high pay gaps between CS team members sitting right next to each other Guys working here with experience and 2\3 languages are getting 1100 salary. But those hired recently some how they getting 1400 starting salary. I also did not get raise after probation even though I was promised when hired No one can explain why. Very sad. This shows lack of clearity and poor management

    Recomendaciones para la dirección

    Do not promise what you cannot delivere

    Monese2019-10-15
  4. Útil (1)

    "Former employee"

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    • Equilibrio entre trabajo y vida personal
    • Cultura y valores
    • Oportunidades laborales
    • Remuneración y prestaciones
    • Dirección
    Exempleado - Greater London en Londres, Inglaterra
    No la recomienda
    Perspectiva positiva
    Aprueba el CEO

    Trabajé como tiempo completo en Monese por menos de un año

    Ventajas

    Great product and room for growth

    Desventajas

    Poor Management, lost of company culture, failure to take on board employee comments

    Monese2019-09-11
  5. "Job for students"

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    Exempleado - Customer Support Specialist 

    Trabajé como tiempo completo en Monese

    Ventajas

    Time flexibility, good location although the building is under construction work which makes it hard to do your job

    Desventajas

    Too many changes and not very stable job, there are not equal opportunities for women.

    Monese2019-09-09
  6. Útil (1)

    "Awesome experience"

    EstrellaEstrellaEstrellaEstrellaEstrella
    • Equilibrio entre trabajo y vida personal
    • Cultura y valores
    • Oportunidades laborales
    • Remuneración y prestaciones
    • Dirección
    Empleado actual - Customer Service Representative en Tallin
    La recomienda
    Perspectiva positiva
    Aprueba el CEO

    He estado trabajando como tiempo completo en Monese por más de un año

    Ventajas

    Growth opportunities, supporting management,wfh

    Desventajas

    Lack of resources and organisation

    Recomendaciones para la dirección

    To be more organised.

    Monese2019-08-18
  7. Útil (21)

    "Was so promising but then such a letdown"

    EstrellaEstrellaEstrellaEstrellaEstrella
    • Equilibrio entre trabajo y vida personal
    • Cultura y valores
    • Oportunidades laborales
    • Remuneración y prestaciones
    • Dirección
    Exempleado - Empleado anónimo en Londres, Inglaterra
    No la recomienda
    Perspectiva negativa
    Sin opinión del CEO

    Trabajé como tiempo completo en Monese por menos de un año

    Ventajas

    Friendly colleagues, free snacks and beer.

    Desventajas

    Lack of communication, especially when giving feedback to staff. People dismissed in a very underhand way; whole marketing team were told at 4pm, another person was dismissed at 5pm after being given one warning 2 weeks prior. Technically, just about legal but VERY CUTTHROAT. Favoritism of one particular staff member who would complain to HR about other colleagues because she thought they were giving her dirty... looks or they didn't like someone using a harsh tone to them even after they apologised to her. In any other company the HR process would be seen as a shambles.

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    Recomendaciones para la dirección

    You talk about improving people's lives through banking for the underrepresented yet are quite happy to squeeze out people when they fall out of favour not exactly as caring as your mission statement. The people who help you create this vision are as important as your mission and you try and represent that.

    Monese2019-06-03
  8. Útil (1)

    "Quickly growing company with fast pace environment"

    EstrellaEstrellaEstrellaEstrellaEstrella
    • Equilibrio entre trabajo y vida personal
    • Cultura y valores
    • Oportunidades laborales
    • Remuneración y prestaciones
    • Dirección
    Empleado actual - Customer Support Representative en Tallin
    La recomienda
    Perspectiva positiva
    Aprueba el CEO

    He estado trabajando como tiempo completo en Monese por más de un año

    Ventajas

    I strongly believe Monese product is amazing and Monese mission very ambitious. In order for the company to succeed in a current competitive market it is required from every individual joining the company to believe in the mission and give their best, which is one of the reasons I decided to join the company and accept daily challenges. Believing that I make a difference by helping customers on the daily bases is... what makes me happy and I enjoy doing. Customers are the single most important part of every business and if these are treated as I wish to be treated then business will flourish. Healthy and professional relationship between team members is a key to growth and success. Company recognises hard and professional workers and promotions are available within the business. Company organises at least 3 events per year and every team has an extra budget available for team events. Competitive Salary and stock options available for every new joiner. Snacks, coffee, sweets, soft drinks, smoothies, healthy fruits and more are always available in the kitchen.

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    Desventajas

    As Monese is a fast growing business not everyone joining the company with limited experience of Customer support can manage the load of information, different type of clients moods, high workload and procedures in place. Following procedures which are changing quite often is challenging especially if these are all to be recorded in written form and have to be constantly updated and accessible to all employees.... Monese is a start up company and high speed and high volume of work is only natural for any start up to succeed.

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    Recomendaciones para la dirección

    Keep up the Good work.

    Monese2019-04-10
  9. Útil (1)

    "Best place I've ever worked in!"

    EstrellaEstrellaEstrellaEstrellaEstrella
    • Equilibrio entre trabajo y vida personal
    • Cultura y valores
    • Oportunidades laborales
    • Remuneración y prestaciones
    • Dirección
    Empleado actual - Empleado anónimo 
    La recomienda
    Perspectiva positiva
    Aprueba el CEO

    He estado trabajando como tiempo completo en Monese

    Ventajas

    Awesome team to be a part of, everyone is supportive and friendly. The management goes to great lengths to make the workspace and work environment as pleasant as possible.

    Desventajas

    Not many, apart from the usual problems associated with being a startup.

    Monese2019-04-08
  10. Útil (13)

    "Poor leadership"

    EstrellaEstrellaEstrellaEstrellaEstrella
    • Equilibrio entre trabajo y vida personal
    • Cultura y valores
    • Oportunidades laborales
    • Remuneración y prestaciones
    • Dirección
    Exempleado - Empleado anónimo en Londres, Inglaterra
    No la recomienda
    Perspectiva negativa
    Desaprueba el CEO

    Trabajé como tiempo completo en Monese por menos de un año

    Ventajas

    Good product and strong growth. Great exposure due to the current obsession around “FinTech”

    Desventajas

    Very poor leadership. Lacking experience and quality in key positions. The results are quickly evident. Obvious lack of culture and identity struggling to distinguish itself from competitors. A technology enabled business rather than actually creating something new.

    Recomendaciones para la dirección

    Seek help from those who know what they are doing. Hire experienced leaders who have seen and done it all before. Making it up as you go along will be cost you can’t afford.

    Monese2019-05-02
Se encontraron 30 evaluaciones
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