Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Verizon (Detroit, MI) en feb 2008
Entrevista
The interview over the phone asked basic questions about customer service, at the time all questions should be answered in STAR format. Same also applies when you have the face to face interview with two supervisors
Preguntas de entrevista [1]
Pregunta 1
Tell me a time where you had to make a difficult decision about something that happened at work that was not ethical?
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
