Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Unum (Denham Springs, LA) en oct 2018
Entrevista
The interview process was probably one of the best I’ve ever had to go through. It was thorough, personable, and enjoyable even though it was never in person. It seems like this company has some amazing employees and I’m so excited to be a part of the team!
Preguntas de entrevista [1]
Pregunta 1
One thing that they asked me was about a time I overcame a situation when a customer had to be told there was an issue or problem.
It was a relatively quick process. About a one week turn around from application to interview. All were video/phone interviews for a remote position. Very basic customer service and experience based questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with a difficult/upset customer. All were experience questions.
Me postulé a través de una agencia de empleos. El proceso tomó 2 semanas. Acudí a una entrevista en Unum (Chattanooga, TN)
Entrevista
Asked the usual interview questions "How do you handle difficult calls?" and "How do you manage your time?" It felt like a conversation in the session and I did not feel nervous.
Yes they interview and it is a tedious process. Will phone you and then call for in person interview. Will offer job over the phone. Asked around twenty different questions in both interviews.