Good quick phone interview was real easy got a second interview and passed Definitely recommend to anyone that’s good at customer service do not recommend if you’re not people oriented
Preguntas de entrevista [1]
Pregunta 1
Customer service experience or how am I with customers
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en T-Mobile
Entrevista
First I filled out the application online. Then I was sent an assesment, followed up by a hirevue interview. Hirevue is app that you can use on your phone to record you via video and answer questions. Then I was called by a recruiter that scheduled me for an interview, and I had to get the background check and hirevue completed before the interview. I was then called with the offer.
Preguntas de entrevista [1]
Pregunta 1
Q: Describe a time when you had to handle an irate customer and what you did to resolve it.
Intense two week training. You cannot miss one day. Consistently training and staying up to date on technology. You need to be prepared for various situational questions. What if questions. You need open availability.
Me postulé en línea. Acudí a una entrevista en T-Mobile (Chattanooga, TN)
Entrevista
Very easy. Start online then go in. Interview was about an hour. Very laid back. Answered all my questions. Was very honest. Gave me a tour of the whole facility
