Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Starbucks (Markham, ON) en oct 2010
Entrevista
At first I had a phone interview. The manager asked me why I wanted to work at Starbucks, an example of a time where I provided exceptional customer service, and what my goals in life were. The phone interview went well so she asked me to come in for an interview the next day. There were typical questions, like what I think good customer service is, and she also told me about company background and what my duties would be. I thought it went well and she said she would call me that night for a second interview. A week later I never heard back, so I followed up and they said things were busy and they would call early the next week. It's been two weeks and I still haven't heard back yet.
Preguntas de entrevista [1]
Pregunta 1
Explain a time you went out of your way to provide exceptional customer service?
Interview process was quick and simple. The manager had a guide of questions but we also chatted a bit. It made it a comfortable conversation. She was very nice and the store was clean.
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks!
Had to do 1 phone interview and 1 in person interview. Basic questions, tell me about yourself, tell me about a time you worked in a team, how would you describe yourself etc
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you worked in a team and the role you played
Easy-going, conversational, friendly. They were understanding and listened well. It was easy to speak to them. However, interviewing in a busy store can get a bit difficult with everyone inside the store.
