I was originally hired as an in-store technician. There were only 2 interviews I had to go through. The first was with the sales manager, who took me back to the furniture pad, and we had a far more casual interview than I expected. She asked a lot of the common questions, like previous employment, values, etc... During this interview, she called over one of the techs at the time, and he asked me a few technical questions, which were very easy to answer. The next interview was with the General Manager, and this one was a little more formal. We spoke in her office, and I was mainly asked questions about different scenarios. After that, we just talked about the job's expectations, and she quizzed me a little on customer service. I heard back from them about a week later, in the afternoon, and they just said, "We would like you, you're hired." The only test I had to take was after being hired.