I applied to this position after coming across an online posting. I had just come from essentially the exact same position for another very similar (though larger and better performing) company. I wasn't terribly enthusiastic about the position, having had experience with this level of management and the stress/pay/life balance ratio, but I thought I would give it a shot and see what they were all about. Sent my resume and was contacted the following day by the store's HR manager. (As a matter of interest.. later that day, another Sears store in my area called me for an interview as well.. I assume they saw my application online somehow? It seemed to bother both locations that I was contacted/speaking to two stores...) HR left me a voicemail on my cell telling me a day and time I could come in for an interview. They did not ask me if this would work for my schedule or invite me to call back if it wasn't a suitable time.. just.. "This is when your interview is. See you then, bye." I arrived for my interview and asked an associate where I could go for it. They vaguely pointed to a door down the aisle and gave me some short general instructions. They didn't walk me back there or let anyone know I was there.. So I essentially just had to barge into the HR office of a company I don't work for, which felt uncomfortable. Once inside the office, there was no one at a desk or anything to greet me, so I awkwardly took a seat and waited for someone to walk by. I said excuse me and let them know who I was there to meet and my name. The Assistant Store Manager I was supposed to meet, I was told, would not be doing the interview after all and I was passed on instead to someone at an hourly level (in the same position I was interviewing for). I had to wait for her for about 30 minutes. In this time I noticed how dirty the back office area was and how unprofessionally everyone was dressed. There was a stack of papers with confidential employee information sitting on the side table next to the chair I was sitting in. Over the next two hours, I met with the department lead and finally the ASM i was initially scheduled to interview with. They were both extremely professional, polite, and invested in the interview. They did have a scripted interview form that they worked off of, and they wrote down all my responses. The questions were all behavioral format (tell me about a time when you...). If you have interviewed for a retail position ever, you should be familiar with these questions.. nothing was unexpected or terribly challenging.Still the conversations were not stiff and I felt I was able to give them a sense of who I was. I sensed that the Manager was very interested in me, and she appreciated that I could keep up with all the retail management jargon. (This is probably the thing that got me pushed through all these interviews.) She asked me to come back two hours later to meet with the Store Manager. I had nothing going on so I agreed. I expected the SM interview to be more or less a formality, at that level they don't usually waste time on you unless you're being considered seriously. But he asked me some challenging and involved questions about my knowledge and experience. Again, he was very professional, polite and knowledgeable. He asked me for my previous supervisor's name and wrote it down which made me a bit uncomfortable, since all relevant information is on my resume/application. Frankly, I expected him to make me an offer at that time. But he told me I could expect to hear back in two days. Three days later he called to let me know I was still being considered but that they were interviewing other candidates. I was entertaining an offer from another company at this point so I was kind of unconcerned. Three days after that, he called an extended an offer to me, for 50 cents lower than I made at my previous company where I held the same position, and less than I told him I would accept the position for. That said, it was clear to me that this was a great starting offer for this company.. and he told me he had done all he could and fought to be able to offer me as much as possible due to my experience. I asked him to take a day or two to think about it and he politely agreed. Ultimately I decided to accept a position with the other company, because the schedule and stress level were just 100% more agreeable for the same salary range. However, the process was pretty pleasant and everyone I met with was very nice.