Me postulé a través de una recomendación de un empleado. El proceso tomó 1 día. Acudí a una entrevista en RCI Exchanges
Entrevista
It was very casual and cool. They ask about your experience in costumer service. If you speak more than one language the interview will be in that other language to prove your competence on it.
Preguntas de entrevista [1]
Pregunta 1
Any question in the foreign language that they want you to know.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en RCI Exchanges (Carmel, IN)
Entrevista
Online interview. When passed, On-site (90 mins) interview. Basically show up watch a video. Listen to a call and take a quiz afterward. Then go back to the first room and have a couple interviews with two different managers.
Preguntas de entrevista [1]
Pregunta 1
Someone wants to go to Xxx but they can't. What do you do?
What are your strengths?
How do you handle an angry caller?
Me postulé en línea. El proceso tomó 5 semanas. Acudí a una entrevista en RCI Exchanges (Indianapolis, IN) en may 2015
Entrevista
The application itself didn't take as long as I expected. The next step was the online video interview. It was extremely stressful and awkward because I was timed, recorded, and told it would be seen by multiple individuals. The third step was a double interview at the actual location. I'm not shy in the slightest but if I was this would be a dreadful process.