Phone interview only. It was easy basic questions. They ask about yourself and ask questions to see whether you can communicate well. They tell you at the same moment whether you have passed the interview. However job environment was really stressful.
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Probe CX
The interview process started with a phone screening where the recruiter asked about my current role and background. After that, I had a video interview with the hiring manager. The questions were mainly behavioral and focused on my past customer service experience and how I handle difficult clients. Overall, it was smooth and professional.
Preguntas de entrevista [1]
Pregunta 1
Role related question including last job experience and current applied job
Acudí a una entrevista en Probe CX (Springfield, Queensland)
Entrevista
Easy as, a phone call that lasts about 20 minutes to a half an hour. They talk about what the job is and how many weeks your in class for till you get on the phones. Ask some questions about dealing with difficult clients etc