Really poor experience. Was notified of a telephone interview to take place within 24hrs which I initially accepted. When I decided to change it for a day later that was accommodated as with BT everything does not need to be dropped for them at last minute. Supposed to be 30mins -an outline was pre sent but went on for an hour with the first half by the interviewer talking about BT Open reach. He said he would like to get me in to discuss the areas outlined in the email face to face -which I already prepared for. When it was my turn to speak I did answer his questions about project management and large batch change management examples relevant to BT Open reach, collaborating with third parties, stakeholders and different cultures and time zones etc I have the experience and skills they are looking for in this role so the feedback was really not on! When I asked to escalate the matter and spoke to a lady who was not at all helpful- she was quick to end the call and not take on my complaint about the process & feedback as soon as I mentioned I would speak to ACAS. I did speak to ACAS who said the protected areas of discrimination need to have been breached-which could have happened in this instance but are using cover ups which is even worse because the skills do meet the job role. REALLY REALLY BAD. NEVER INTERVIEW WITH BT OPEN REACH. THEY ARE NOT WORTH YOU, YOUR TIME OR SKILLS. I wish I could add all the names involved here so you know who to avoid! Wed Interview structure is below: -         CV walkthrough – Interviewee to share in advance -         3 knowledge, skills and experience questions relating to the roles you are applying for – No interviewee prepared examples needed, this will be ad-hoc questions on the day -         3 leadership capability questions aligned to the connected leaders framework (see below) – Interviewee to prepare examples to be discussed for: 1) Customer champion, 2) Change agent and 3) Collaborative