Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Myer (Melbourne) en sep 2025
Entrevista
Easy process. 1-hour group interview. Asked about previous customer service experience. Received an offer within 2 days. accepted and onboarded within a week and started working. Nice people relaxed work
Preguntas de entrevista [1]
Pregunta 1
Customer service experience in retail industry if any
I attended a group interview for Christmas casuals. We ran through customer gifting scenarios, such as offering the best advice for a parent looking for music for their child. We were also asked what department we would want to work in.
Medium
1. Phone call
2. In person group interview- given retail operative tasks to demonstrate and complete in line with Myer processes, role play of customer service senarios
3. Offer advised on the phone
Preguntas de entrevista [1]
Pregunta 1
Describe how you would handle a difficult customer