Applied online, a few days later, I got a phone call from HR to set up phone interview, phone interview went well. About a week later, was told they would like to do a face to face interview. I interviewed with 2 "hiring managers", neither could have been older then 25. They asked the STAR questions, gave them my response, and both took notes which were maybe 1 or 2 words per question. After the interview, I asked for their emails, one of them didn't even know his email. Same one walked me downstairs, talked to me about the company, told me his boss was out because her dad was in hospice and had only a day or so to live, then he laughed. Yes, seriously. Note to Liberty Mutual..if you want quality people, get some quality managers that are professional and have some experience under their belts and know how to conduct proper interviews. This is what you have making the hiring decisions? While I did not get the position, I do feel I dodged a bullet with this one.