-If I were a customer, how would you greet me? -Have you had any experience of bad customer service? What would you have done if you were in that situation? -Do you have any experience in customer service? -Since I said yes she also asked: what were your responsibilities in that job? and why did you quit your last job? -How do you feel about cleaning? -Did you ever witness anyone doing something dishonest (like an employee stealing food/money)? -What would you do if you caught a co-worker stealing money from the register? -Why do you think good customer service is important? -What is your greatest achievement and why? -Have you ever had to work in a team? -When have you ever felt pressure and how did you handle this? Then things like, what is your availability (and will this change when university begins) and how will you transport here