Me postulé a través de una agencia de empleos. El proceso tomó 1 día. Acudí a una entrevista en Firstsource Solutions (Cardiff, Gales) en nov 2012
Entrevista
Easy interview process - was a simple maths and english test then a face to face interview where you go through scenarios and describe what you would do, as well as obvious questions like why you want to work for them, experience etc. They would rate your answers out of 5 and then tell you how you did. This was a one day interview - took about 2hours? and then they call the next day to say if you got the job .
Preguntas de entrevista [1]
Pregunta 1
If a customer called up and asked about a payment that she didnt make but appeared on her account what would you do/say.
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
Me postulé a través de otra fuente. Acudí a una entrevista en Firstsource Solutions (Mumbai) en sep 2025
Entrevista
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Preguntas de entrevista [1]
Pregunta 1
How many calls I would take at my last place of employment
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Firstsource Solutions (Houston, TX)
Entrevista
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Preguntas de entrevista [1]
Pregunta 1
Asked about previous roles and what would you do in certain situations