Me postulé a través de una recomendación de un empleado. El proceso tomó 4 días. Acudí a una entrevista en CarMax (Milwaukee, WI) en feb 2009
Entrevista
You are first interviewed over the phone where they ask you a number of questions to feel if your a good fit for the position. Then from there you are scheduled with an interview what they don't tell you is that this interview may take three to four hours. From there you are brought in and usually interviewed by a manager from a different department that ask you a number of scripted questions. If you do well you are interviewed by a sales manager from there you are interviewed again by two sales managers who put on a script where you are to sell them a car. If you do well you are then interviewed by the Location General Manager and if he/she likes you, then you are offered the job or rescheduled to come in.
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Preguntas de entrevista [1]
Pregunta 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Preguntas de entrevista [1]
Pregunta 1
Demonstrate a cohesive sales routine to a potential customer.
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Preguntas de entrevista [1]
Pregunta 1
What is the first part of a customer interaction after the introduction?