I was initially contacted by a Capital One recruiter via LinkedIn. We had a brief (approximately 30 minutes) phone call to discuss my background. After the phone interview, I was instructed to complete three online assessments: (1) Untimed Personality Test; (2) Timed Verbal Reasoning Test; (3) Timed Quantitative Reasoning Test. Upon passing the online assessments, I was invited to their office in Richmond to do an onsite interview (4 back to back interviews - two case studies and two behavioral interviews). Overall, I did not think that the interviews were terribly difficult. Just be sure that you have clear and concise answers for explaining your experience. Also, if you do not have much experience with case studies, there are a lot of resources regarding what to expect and how to prepare. **ONLINE ASSESSMENTS** The Capital One career site provides more than enough practice tests via links to SHL. The personality test was a basic psychometric evaluation - essentially, they want to know that you are a high performer and that you can work well in a collaborative group environment. Teamwork is VERY important. While the timed math and verbal tests are not difficult - you should take the time to practice before taking the actual tests. The Capital One career site directs you to free practice tests through SHL and some other companies. I suppose the best way to explain the tests would be like a mini GMAT. The math test had 18 questions using various types of charts with data. The idea is to be able to determine the important data in an efficient manner. I kept double checking my answers and only finished 16 out of the 18 but passed with no problems. The verbal test had you read a passage and then answer questions based on the information that you just read. **ONSITE INTERVIEWS** Ultimately, the case studies are the deciding factor. Be sure to pay close attention - and if you do not quite understand what the interviewer is looking for, don't be afraid to ask for direction. My case studies started with open ended questions and ultimately ended with some type of break-even analysis (e.g., at what point would your sales result in $0 profit/loss, should Capital One cancel a program that costs $X, etc.). The interviewers are very friendly. You are going to start out with very little or no data - so don't be afraid to ask questions in order to get the information needed to draw a conclusion. My behavioral interviews were pretty standard (tell me about your background, why do you want to work here, tell me about a time when ...., etc.).