First I got a call from the HR contact and did a very brief phone interview. She asked that I come in for an in-person interview. Since I was living out-of-state at the time (they are based in NYC), my time was limited to only days I knew I was already planning on being in NYC. When I went in for the interview, I met with the same HR contact. She was dressed in a hoodie sweatshirt, a skirt and flip flops. I was surprised at the lack of professionalism at such a large, reputable company. The first face-to-face meeting was pretty short. The HR contact told me (after at one point saying the word “sh*t”) she wanted me to meet with the sales director the following day, but she wouldn’t know of the exact time until later that day so she would call me. She did call me later and asked for a 9am interview. The following day, at 8:45am when I was already outside the building, I got a call cancelling that interview and asking if I could come in around 3pm (a definite time was not scheduled because she wasn’t sure if the sales director would want to leave early given it was a Friday). So she asked that I call ½ hour before I come. I thought this was very unusual and highly unprofessional, but I wanted the job so I agreed. At 2:30 I called and she said they I would not be meeting the sales director in person after all, but instead would do a series of phone interviews the following week. At this point, I was not interested in this position or BBC America anymore. No phone interviews were ever done.