Trabaja en Monese | Glassdoor.com.mx

Descripción general de Monese

Londres, Inglaterra (Reino Unido)
De 201 a 500 empleados
2013
Empresa - privada
Internet
Desconocido/no corresponde
Competencia

Desconocido

When Monese founder Norris Koppel first moved to the UK from Estonia, he faced a frustrating experience that is all too common.
With no UK credit history or utility bills proving his address, he was immediately denied a bank account. Without one, he found it near ... Leer más

Misión: Not only did we want to make opening and using an account as easy as ordering an Uber, we also wanted to ensure it was accessible to everyone and not just a select few with perfect credit scores and several month’s worth of utility bill ... Leer más

Evaluaciones de Monese

  • "Toxic company with no clear objectives"

    StarStarStarStarStar
    • Equilibrio entre trabajo y vida personal
    • Cultura y valores
    • Oportunidades laborales
    • Remuneración y prestaciones
    • Dirección
    Empleado actual - Anonymous Employee
    Empleado actual - Anonymous Employee
    No la recomienda
    Perspectiva neutra
    Aprobaciones de CEO

    He estado trabajando en Monese en tiempo completo (Más de un año)

    Ventajas

    You'll find people from many different countries, which is amazing. The product is very good and can be really helpful for many people. The company is always seeking innovation and product improvements. Good work/life balance if you know how to set boundaries. Flexibility to work from home.

    Desventajas

    Unnecessary bureaucracy, bad mouthing and toxic environment for a startup. The company doesn't practice the values they preach. You won't find transparency or collaboration, for example. But they will make you believe you will.

    The company seems to be growing, but you don't know exactly where. People doesn't seem to agree very much on the best path to follow. Some people seem more customer-focused and other, more product-focused, which leads to confusing actions or unstable decisions. It's very frustrating to see how the company deals with Customer Support and leave their customers with no replies for weeks or even months.

    I've never had my own KPIs or objectives, which was - by far - my biggest frustration. I've never had a performance review and was always left in the dark about my own work. Meanwhile, I've been promised new positions and promotions and ended up in a collective dismissal process.

    I also believe the company should be more careful when hiring new people, specially because of the cultural fit. This plays a huge part in the toxic environment and in the high turnover.

    Lastly, I believe the benefits you get for working at Monese are not fair. You don't have health insurance, for example.

    Recomendaciones para el equipo directivo

    Be honest and transparent, decide if you're really up to becoming a customer-centric company, invest in your talented employees, define clear KPIs so they can feel they are developing themselves as professionals. And treat them better.

Ver las 48 evaluaciones

Entrevistas en Monese

Experiencia

Experiencia
42%
8%
50%

Cómo obtuviste una entrevista

Cómo obtuviste una entrevista
67%
25%
8%

Dificultad

2.7
Promedio

Dificultad

Difícil
Promedio
Fácil
  1.  

    Entrevista para Customer Support Specialist

    Candidato de entrevista anónimo en Tallin (Estonia)
    Sin oferta
    Experiencia neutra
    Entrevista fácil

    Solicitud

    Me postulé en línea. El proceso me llevó una semana. Acudí a una entrevista en Monese (Tallin (Estonia)) en diciembre de 2019.

    Entrevista

    The interview process was very quickly, one through online video and another took place in the office.
    I was very quickly invited to the second interview, after that immediately received a reply that it went very well and mow they need two references.
    The next day received a letter that they had not yet contacted my references but again yesterday changed that mind. That was really disappointing. Seems like there are some organizational difficulties then..
    Too bad i was really into this job offer.

    Preguntas de entrevistas

    • Do you know our competitors?
      Your previous role.
      Why did you choose Monese.   Responder pregunta
Ver las 12 entrevistas

Premios y reconocimientos de Monese

  • Best Challenger-Bank, European Fintech Awards, 2016

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